This hoodie is soft and warm. The embroidery is absolutely gorgeous. However, I learned after my first wear that I cannot wear a crossbody bag with it because it rubs against the embroidery, causing some of the threads to come undone. I looked at the tag and it had advised not to rub the embroidery. I should have looked at the tag first before wearing my bag over it. I was able to pull the thread back in from the back to fix some of the loose threads. But it’s really delicate. I still haven’t washed it yet because I’m scared to hand wash it. Definitely don’t recommend washing it in a gentle cycle machine unless you wanna risk the outcome.